Refund policy
Terms of Service
Valerie Mason
Last updated: July, 2026
Company Information
| Trade Name | Valerie Mason |
| Legal Name | VM Trading Co. LLC |
| Company Address | 30 N Gould St Ste R, Sheridan, WY 82801, United States |
| Contact Email | support@valerie-mason.com |
| Phone Number | +1 (818) 2782 155 |
1. Agreement to These Terms
This website and any related storefronts, subdomains, applications, and services (collectively, the "Site") are operated by VM Trading Co. LLC, doing business as Valerie Mason ("Valerie Mason", "we", "us", or "our").
These Terms of Service (the "Terms") govern your access to and use of the Site and your purchase of any products or services from us. By visiting the Site, creating an account, or placing an order, you agree to be bound by these Terms, including the additional terms and policies referenced here or available by hyperlink (such as our Privacy Notice, Shipping Policy, and Refund Policy), all of which are incorporated into these Terms by reference.
If you do not agree to all of these Terms, you may not access the Site or use any of our services.
We may update these Terms at any time by posting a revised version on this page. Changes take effect when posted. Your continued use of the Site after changes are posted constitutes acceptance of those changes. Please review this page periodically.
2. Eligibility
You must be at least 18 years old, or the age of majority in your state or province of residence, to use this Site or place an order. If you are between 13 and the age of majority, you may use the Site only with the involvement and consent of a parent or legal guardian. The Site is not directed to children under 13, and we do not knowingly collect information from them.
By using the Site, you represent that you have the legal capacity to enter into a binding contract and that all information you provide is accurate and complete.
3. Accounts
You may be able to create an account to make ordering easier. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately at support@valerie-mason.com if you suspect unauthorized use.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion.
4. Products, Pricing, and Availability
Certain products or services may be available exclusively online and in limited quantities. We reserve the right to limit quantities, discontinue any product, and refuse any order.
We make reasonable efforts to display product colors, dimensions, and details accurately. However, we cannot guarantee that your device's display accurately reflects the actual appearance of a product. Product images are illustrative.
All prices are shown in the currency indicated at checkout and are subject to change without notice. We do not warrant that product descriptions, pricing, or other content on the Site is accurate, complete, reliable, current, or error-free.
Pricing and description errors. In the event a product is listed at an incorrect price or with incorrect information due to a typographical, technical, or supplier error, we reserve the right to refuse or cancel any order placed for that product, whether or not the order has been confirmed and your payment method charged. If your payment method has already been charged and we cancel the order, we will issue a refund in the amount of the charge.
5. Orders and Payment
Your submission of an order is an offer to purchase. All orders are subject to acceptance by us, and we may accept or decline an order for any lawful reason, including suspected fraud, unauthorized or illegal transactions, ordering patterns that suggest resale, or errors in pricing or availability.
You agree to provide current, complete, and accurate purchase and account information for all purchases made on the Site, and to promptly update your account and payment information so we can complete your transactions and contact you as needed.
You represent that you are authorized to use the payment method you provide. Applicable taxes, duties, and shipping charges will be calculated and displayed at checkout where applicable. For international orders, you may be responsible for import duties, customs fees, and taxes imposed by your destination country, which are not included in the purchase price.
6. Shipping and Delivery
Estimated processing and delivery times are estimates only and are not guaranteed. Title and risk of loss pass to you upon our delivery of the goods to the carrier. We are not responsible for delays caused by carriers, customs, weather, or other events outside our reasonable control.
If a package is returned to us as undeliverable due to an incorrect or incomplete address provided by you, you may be responsible for reshipment costs.
Full details are set out in our Shipping Policy.
7. Returns, Refunds, and Exchanges
Returns, refunds, and exchanges are governed by our Refund Policy, which forms part of these Terms. Certain items — including personalized, custom, or final-sale items — may not be eligible for return except where required by applicable law.
8. Promotions, Discounts, and Gift Cards
Discount codes, promotional offers, bundles, and gift cards are subject to the specific terms disclosed with each offer. Unless expressly stated otherwise, offers cannot be combined, have no cash value, are non-transferable, and may be modified, suspended, or terminated at any time. We reserve the right to void discounts obtained through error, abuse, unauthorized distribution, or fraud, and to cancel the associated orders.
9. Mobile Terms of Service
Valerie Mason
Last updated: July 15, 2026
The Valerie Mason mobile message service (the "Service") is operated by Valerie Mason ("Valerie Mason", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Valerie Mason's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Valerie Mason through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Valerie Mason. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Amara or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Valerie Mason mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Amara or email support@valerie-mason.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
10. Email Communications
By providing your email address, you agree that we may send you transactional messages relating to your orders and account, and — where you have opted in or where otherwise permitted by law — marketing emails. You can unsubscribe from marketing emails at any time using the link in any marketing message or by emailing support@valerie-mason.com. You cannot opt out of transactional messages while you have an active order or account.
11. Intellectual Property
All content on the Site — including but not limited to product photography, videos, advertising creatives, models and imagery, product designs, jewelry designs, packaging, illustrations, graphics, logos, icons, text, copy, product descriptions, headlines, ad scripts, page layouts, website design and code, and the compilation and arrangement of all of the foregoing (collectively, the "Content") — is the exclusive property of VM Trading Co. LLC or its licensors and is protected by United States and international copyright, trademark, trade dress, and other intellectual property laws.
"Valerie Mason", the Valerie Mason logo, and all associated product and campaign names are trademarks or trade dress of VM Trading Co. LLC. Nothing in these Terms grants you any license or right to use them.
Limited license. You are granted a limited, revocable, non-exclusive, non-transferable license to view and use the Site for your own personal, non-commercial purposes. You may not, without our prior written permission:
- copy, reproduce, republish, upload, post, transmit, distribute, sell, resell, or publicly display any Content;
- download, scrape, screen-record, or otherwise extract our images, videos, or ad creatives for use in your own store, listings, marketplaces, advertising, or social media accounts;
- use our Content in paid advertising on any platform, including Meta, TikTok, Google, Snapchat, Pinterest, or any comparable network;
- create derivative works from our Content, including edited, cropped, re-voiced, re-captioned, filtered, or AI-modified versions;
- use our brand name, product names, or trademarks in your domain name, store name, handle, ad copy, keywords, or metadata in a way likely to cause confusion; or
- use any data mining, robots, scrapers, crawlers, or similar data gathering and extraction tools on the Site.
Any use of the Content not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
12. Copyright Infringement and DMCA Policy
We actively protect our content, and we enforce.
Valerie Mason routinely monitors the internet — including e-commerce marketplaces, dropshipping stores, competitor websites, and social and advertising platforms such as Meta, Instagram, TikTok, YouTube, Pinterest, Snapchat, and Google — for unauthorized use of our copyrighted works.
If you copy, republish, or run ads using our photography, video creatives, product imagery, ad scripts, website copy, designs, or any other Content without our written permission, we will pursue enforcement. Our standard response includes, without limitation:
- DMCA takedown notices filed under 17 U.S.C. § 512 with the infringing party's web host, domain registrar, CDN, payment processor, marketplace, app store, and advertising or social media platform, requesting removal or disabling of access to the infringing material;
- Platform IP complaints filed directly with Meta, TikTok, Google, Shopify, Amazon, Etsy, eBay, and similar platforms, which commonly result in removal of ads, disabling of ad accounts, listing removal, store suspension, and permanent account termination under those platforms' repeat-infringer policies;
- Trademark and trade dress complaints where our name, logo, packaging, or brand presentation has also been used or imitated;
- Cease-and-desist demands; and
- Civil legal action seeking injunctive relief, actual damages and the infringer's profits, or — where our works are registered with the U.S. Copyright Office — statutory damages and attorneys' fees under 17 U.S.C. §§ 504 and 505.
We reserve every right and remedy available to us at law and in equity. Our failure to act on any single instance of infringement is not a waiver of our rights with respect to that instance or any other.
13. User Content and Reviews
If you submit reviews, photos, videos, comments, testimonials, suggestions, ideas, or other materials to us or on the Site ("User Content"), you grant us a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display that User Content in any media and for any purpose, including advertising and marketing, without compensation or attribution to you.
You represent that your User Content is your own original work, does not infringe anyone else's rights, and is not unlawful, defamatory, obscene, or otherwise objectionable. We are under no obligation to maintain any User Content in confidence, to pay compensation for it, or to respond to it, and we may remove or edit it at any time at our sole discretion.
If your User Content depicts you, you consent to the use of your name, likeness, voice, and image in connection with that content.
14. Prohibited Uses
In addition to other prohibitions set out in these Terms, you may not use the Site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any international, federal, provincial, state, or local regulations, rules, laws, or ordinances; to infringe upon or violate our intellectual property rights or those of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; to submit false or misleading information; to upload or transmit viruses or any other type of malicious code; to collect or track the personal information of others; to spam, phish, pharm, pretext, spider, crawl, or scrape; for any obscene or immoral purpose; or to interfere with or circumvent the security features of the Site.
We reserve the right to terminate your use of the Site for violating any of the prohibited uses.
15. Third-Party Links and Tools
The Site may provide access to third-party materials, products, links, or tools. We do not monitor, endorse, or warrant third-party content and are not liable for any harm or damages related to your use of third-party websites, products, or services. Please review the third party's own policies and terms carefully before engaging in any transaction.
16. Disclaimer of Warranties
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, or error-free, or that the results obtained from the use of the Service will be accurate or reliable.
To the maximum extent permitted by applicable law, the Site, the Service, and all products delivered to you are provided "as is" and "as available," without any representation, warranty, or condition of any kind, either express or implied, including all implied warranties of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
Nothing in these Terms excludes or limits any statutory rights or guarantees that cannot be excluded or limited under applicable law, including consumer protection laws in your jurisdiction.
17. Limitation of Liability
To the maximum extent permitted by applicable law, in no case shall VM Trading Co. LLC, its directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any indirect, incidental, punitive, special, or consequential damages of any kind, or for any lost profits, lost revenue, lost data, or replacement costs, arising from your use of the Site, the Service, or any products, whether based in contract, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of such damages.
Where liability cannot be excluded, our total aggregate liability arising out of or relating to these Terms, the Site, or any product shall not exceed the greater of (a) the amount you paid to us for the product or order giving rise to the claim, or (b) fifty US dollars (USD 50.00).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you. In such jurisdictions, our liability is limited to the maximum extent permitted by law.
18. Indemnification
You agree to indemnify, defend, and hold harmless VM Trading Co. LLC and its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys' fees) arising out of your breach of these Terms or the documents they incorporate by reference, your violation of any law, or your violation of the rights of a third party — including any claim arising from your unauthorized use of our Content.
19. Governing Law and Dispute Resolution
These Terms and any separate agreements by which we provide you services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law provisions.
Informal resolution. Before filing a claim, you agree to contact us at support@valerie-mason.com and attempt in good faith to resolve the dispute informally for at least thirty (30) days.
Binding arbitration. To the maximum extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any product that is not resolved informally shall be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, seated in Sheridan, Wyoming, or conducted remotely at the arbitrator's discretion. Judgment on the award may be entered in any court of competent jurisdiction.
Class action waiver. You and Valerie Mason agree that each may bring claims against the other only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.
Exceptions. Either party may bring an individual claim in small claims court, and either party may seek injunctive or equitable relief in a court of competent jurisdiction to protect its intellectual property rights — including enforcement of Sections 11 and 12 — without first engaging in arbitration.
Consumers outside the United States. If you are a consumer resident in the European Union, United Kingdom, or another jurisdiction whose law grants you the right to bring proceedings in your local courts or to the benefit of mandatory local consumer protection provisions, nothing in this section deprives you of those rights.
20. Severability, Waiver, and Assignment
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
You may not assign or transfer these Terms without our prior written consent. We may assign these Terms, in whole or in part, without restriction.
21. Entire Agreement and Termination
These Terms, together with any policies or operating rules posted by us on the Site, constitute the entire agreement between you and us and supersede any prior agreements or communications, whether oral or written.
Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.
The obligations and liabilities of the parties incurred prior to termination shall survive termination of this agreement for all purposes. These Terms are effective unless and until terminated by either you or us. You may terminate by discontinuing use of the Site. We may terminate at any time without notice if you fail to comply with any term, and you will remain liable for all amounts due up to and including the date of termination.
22. Changes to These Terms
You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to the Site. It is your responsibility to check this page periodically. Your continued use of the Site following the posting of changes constitutes acceptance of those changes.
23. Contact Us
Questions about these Terms should be sent to us at:
VM Trading Co. LLC (dba Valerie Mason) 30 N Gould St Ste R, Sheridan, WY 82801, United States Email: support@valerie-mason.com Phone: +1 (818) 2782 155